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magicJack internet phone service

By pcULTRAcare
pcultracare.com



We saw the infomercial, visited the website, ordered it, installed it and used it.  So how did we like it?

I was actually impressed with quality of sound and it seems perfect for a technically saavy user.  We followed the instructions and ran an update for the software to get it to initially work. 

Call quality will depend on your internet connection and we would probably recommend not using this service unless you have a mid to high internet speed plan.  The lowest plans of DSL speen might affect the call quality.  Our ISP plan currently has a >700kb upload speed so that is more than enough (phone call might use around 100kb).

The computer must be on and connected to internet for phone service to work.  So that should be considered if you are a user that likes to turn off computer when not in use.

Some people report on forums that they cannot get the magicJack working.  Some don't follow the directions to upgrade software and others might have issues with spyware or firewall access.    While magicJack claims that installation is super easy (for the most part it is), we can see that if you have 1000 different people with all kinds of configurations and pc issues (drivers, software or spyware) there will be a few that will not be able to get magicJack phone service to work.

But for the price of about $47 for first YEAR and $20 for each YEAR after for unlimited calls to US and Canada this product cannot be beat.  We are impressed and will be using it for some of our remote support services (so we will update review if we encounter any issues).

**Update 08/13/08**
 We have had some calls where the person on the other line looses quality and has a hard time understanding us.  I would say that about 30% have had lower quality on the receiving end, as far as our end the autio quality has remained good.  We have had a few dropped calls as well.  We will update again in a few weeks.  Current Rating has been updated below.
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Current Rating: B
Original Rating: A-
Technical Requirement: Above Average




Date Created: 2008-07-15
Date Modified: 2008-08-13