Our Techs can be available throughout the day, please be aware that there are times when we are not available to accept more new connections, so please be patient and stay connected for as long as possible. Create an order and under the info box tell us best available times to start session.
Easy steps to start an online support session:
| 1. Enter your name and support key provided by technician. | |
|
2. Check box and click on "YES" |
![]() |
| 3. After download, click "Yes" to join session with technician. |
|
| Now you will see the system tray icon for remote session and have a small window to start chat. |
|






